Welcome to the
REBEL ARMY

if you have any questions, please contact us
by email dino@hiitrebel.com or WhatsApp us on +6011 2127 3730

if you have any questions, please contact us by email dino@hiitrebel.com or WhatsApp us on +6011 2127 3730

Where are you located?
What should I bring with me?
Do you have food/water/drinks?
What kind of sessions/workouts do you provide?
What do you provide for each session?
When should I arrive before my booked sessions?
What happens if I turn up late?
Do you offer private group/corporate classes?
How do I join the GYM or purchase sessions?
What is the difference between a package and a membership?
Can I extend the expiry of my package?
How do I book a session?
What happens if I want to book a session but the class is full?
How will I know which spot is mine?
Can I let a friend use my session if I cannot make it for class on time?
Can I freeze my membership?
What happens if I want to cancel a session?
What happens if I don’t show?
Can I workout if I am pregnant?
How can I apply for a job with HIITREBEL?
Do you offer franchising opportunities?
Where are you located?
What should I bring with me?
Do you have food/water/drinks?
What kind of sessions/workouts do you provide?
What do you provide for each session?
When should I arrive before my booked sessions?
What happens if I turn up late?
Do you offer private group/corporate classes?
How do I join the GYM or purchase sessions?
What is the difference between a package and a membership?
Can I extend the expiry of my package?
How do I book a session?
What happens if I want to book a session but the class is full?
How will I know which spot is mine?
Can I let a friend use my session if I cannot make it for class on time?
Can I freeze my membership?
What happens if I want to cancel a session?
What happens if I don’t show?
Can I workout if I am pregnant?
How can I apply for a job with HIITREBEL?
Do you offer franchising opportunities?
Where are you located?
What should I bring with me?
Do you have food/water/drinks?
What kind of sessions/workouts do you provide?
What do you provide for each session?
When should I arrive before my booked sessions?
What happens if I turn up late?
Do you offer private group/corporate classes?
How do I join the GYM or purchase sessions?
What is the difference between a package and a membership?
Can I extend the expiry of my package?
How do I book a session?
What happens if I want to book a session but the class is full?
How will I know which spot is mine?
Can I let a friend use my session if I cannot make it for class on time?
Can I freeze my membership?
What happens if I want to cancel a session?
What happens if I don’t show?
Can I workout if I am pregnant?
How can I apply for a job with HIITREBEL?
Do you offer franchising opportunities?
terms of use

In order for us to provide you and our other members the very best service and experience, you will need to adhere to the rules listed herewith and the in club REBEL CODE which will be explained to you on your first visit to our studio.

By using our studio/facility you agree to:

  • Respect our studio and its contents. Members will be held liable for any damage caused.

  • Respect our procedures 

  • Respect our Crew

  • Respect fellow members

  • Respect our equipment

In order for us to provide you and our other members the very best service and experience, you will need to adhere to the rules listed herewith and the in club REBEL CODE which will be explained to you on your first visit to our studio.

By using our studio/facility you agree to:

  • Respect our studio and its contents. Members will be held liable for any damage caused.

  • Respect our procedures 

  • Respect our Crew

  • Respect fellow members

  • Respect our equipment

In order for us to provide you and our other members the very best service and experience, you will need to adhere to the rules listed herewith and the in club REBEL CODE which will be explained to you on your first visit to our studio.

By using our studio/facility you agree to:

  • Respect our studio and its contents. Members will be held liable for any damage caused.

  • Respect our procedures 

  • Respect our Crew

  • Respect fellow members

  • Respect our equipment

PROHIBITED SITE CONDUCT

​Harass, threaten or defraud others users, members.

  • Make unsolicited offers, advertisements, proposals or send junk mail 

  • Impersonate another person or access another persons account 

  • Share passwords with any third parties, or encourage anyone else to do so

  • Permit third parties to use any classes booked under your account

Disclaimer - HIITREBEL SDN BHD shall not be held liable for any loss or damage to your property within our premises whether or not such property was brought into the premises by you or otherwise. 

​Harass, threaten or defraud others users, members.

  • Make unsolicited offers, advertisements, proposals or send junk mail 

  • Impersonate another person or access another persons account 

  • Share passwords with any third parties, or encourage anyone else to do so

  • Permit third parties to use any classes booked under your account

Disclaimer - HIITREBEL SDN BHD shall not be held liable for any loss or damage to your property within our premises whether or not such property was brought into the premises by you or otherwise. 

​Harass, threaten or defraud others users, members.

  • Make unsolicited offers, advertisements, proposals or send junk mail 

  • Impersonate another person or access another persons account 

  • Share passwords with any third parties, or encourage anyone else to do so

  • Permit third parties to use any classes booked under your account

Disclaimer - HIITREBEL SDN BHD shall not be held liable for any loss or damage to your property within our premises whether or not such property was brought into the premises by you or otherwise. 

ELIGIBILITY

You must be over the age of 16 years old in order to attend the gym or any of our classes. Members below the age of 16 years old must be accompanied by their parent or legal guardian unless otherwise approved by the management. A consent form will need to be signed. 

  • You agree to comply with our REBEL CODE which is visible at our front of house counters.

  • Instructors and classes are subject to change according to the operational needs of the studio with reasonable notice and updates.

  • We reserve the right to refuse your access to our studio/s and suspend or terminate your use of our services if you deem your conduct is damaging in any way to our reputation, or is a breach of any of our Terms of Use, REBEL CODE or any other condition, including any act that would otherwise not be in the best interests of our members/participants at our studios.

  • We reserve the right to deny your entry/participation of any class we feel you are unfit to join. This may include but is not limited to your conduct at the time of access. 

You must be over the age of 16 years old in order to attend the gym or any of our classes. Members below the age of 16 years old must be accompanied by their parent or legal guardian unless otherwise approved by the management. A consent form will need to be signed. 

  • You agree to comply with our REBEL CODE which is visible at our front of house counters.

  • Instructors and classes are subject to change according to the operational needs of the studio with reasonable notice and updates.

  • We reserve the right to refuse your access to our studio/s and suspend or terminate your use of our services if you deem your conduct is damaging in any way to our reputation, or is a breach of any of our Terms of Use, REBEL CODE or any other condition, including any act that would otherwise not be in the best interests of our members/participants at our studios.

  • We reserve the right to deny your entry/participation of any class we feel you are unfit to join. This may include but is not limited to your conduct at the time of access. 

You must be over the age of 16 years old in order to attend the gym or any of our classes. Members below the age of 16 years old must be accompanied by their parent or legal guardian unless otherwise approved by the management. A consent form will need to be signed. 

  • You agree to comply with our REBEL CODE which is visible at our front of house counters.

  • Instructors and classes are subject to change according to the operational needs of the studio with reasonable notice and updates.

  • We reserve the right to refuse your access to our studio/s and suspend or terminate your use of our services if you deem your conduct is damaging in any way to our reputation, or is a breach of any of our Terms of Use, REBEL CODE or any other condition, including any act that would otherwise not be in the best interests of our members/participants at our studios.

  • We reserve the right to deny your entry/participation of any class we feel you are unfit to join. This may include but is not limited to your conduct at the time of access. 

CREDITS

​Before you are able to book into a class, you will need to purchase a membership or package from our website or APP. All credits may be used to book into any of our HIIT or Ride classes.

  • All packages are available online at hiitrebel.com under the section MEMBERSHIP or on our HIITREBEL APP which is available on the Android and IOS stores. 

  • Please note that your credits and or class bookings may not be transferred to or used by anyone other than yourself unless otherwise stipulated in the terms and conditions of that specific package, or by the management team.

  • All credits are non-refundable unless otherwise approved by the management.  

​Before you are able to book into a class, you will need to purchase a membership or package from our website or APP. All credits may be used to book into any of our HIIT or Ride classes.

  • All packages are available online at hiitrebel.com under the section MEMBERSHIP or on our HIITREBEL APP which is available on the Android and IOS stores. 

  • Please note that your credits and or class bookings may not be transferred to or used by anyone other than yourself unless otherwise stipulated in the terms and conditions of that specific package, or by the management team.

  • All credits are non-refundable unless otherwise approved by the management.  

​Before you are able to book into a class, you will need to purchase a membership or package from our website or APP. All credits may be used to book into any of our HIIT or Ride classes.

  • All packages are available online at hiitrebel.com under the section MEMBERSHIP or on our HIITREBEL APP which is available on the Android and IOS stores. 

  • Please note that your credits and or class bookings may not be transferred to or used by anyone other than yourself unless otherwise stipulated in the terms and conditions of that specific package, or by the management team.

  • All credits are non-refundable unless otherwise approved by the management.  

BOOKING AND CANCELATIONS 

All bookings may be done on our website under the section "CLASSES" or through the HIITREBEL APP which may be downloaded on the IOS and Android app stores. 

  • Bookings are subject to availability and are done on a first booked, first served basis. Once a class is fully booked, you will have the option to waitlist yourself for the class, and will be notified by email should someone cancel out from that class. Please be advised that we are unable to guarantee a spot in any and every class, as all classes have a maximum capacity for safety reasons, and once this capacity is reached, your only option will be to waitlist yourself. You may not transfer your spot to someone else as there is a priority of booking via the waitlist, so if you cannot make it, then you will need to pay a penalty if you have not cancelled as per the terms listed out in this T&C list. This is done to ensure the best possible experience for all, whilst complying with our internal SOPs for safety. 

  • Should you wish to cancel your booking, please ensure you do so at least 8 hours or more before your class starts. Failure to do so will result in you forfeiting your credit on a package, or being charged a penalty of RM30 if you are on a unlimited or FREE HIIT class ADD ON membership. 

  • Should the studio need to cancel any class for any reason whatsoever, your credit will be refunded immediately.

  • In the event that you arrive late for any class, you will be refused entry and forfeit your credit on a package or be charged a penalty for missing the class of RM30. In order to ensure the best possible experience, you are advised to arrive 20 minutes before the start of your session. Arriving just before the start of your class and expecting to get in will result in a disappointing experience so please ensure that you plan your visit accordingly. Please also note that late arrivals will not be allowed to attend the session, and also not be allowed to use the facility, including but not limited to the change rooms. 

  • If it is your first visit to the club, we strongly encourage you to anticipate arriving even earlier as you may have difficulty locating the studio on your first visit as you have never been. To assist you, we have created some short videos to guide you on the easiest way to get to our studio and these can be seen on our Social Media platforms, namely Facebook and Instagram pages. 

  • If you would like to freeze your package, you may do so by paying a freezing fee of RM30 every 2 weeks, or RM60 every 4 weeks. 

  • For any additional questions or enquiries, please reach out to our Customer Service Team at enquiries@hiitrebel.com 


PERSONAL TRAINING BOOKINGS, CANELLATIONS AND VALIDITY


  • ​All Personal Training Packages have a validity within which all sessions need to be used. Once the validity expires, the remaining sessions will be burnt. Meaning, unused sessions will be forfeited.  

  • Extensions to PT packages may be requested and upon management approval, session validities may be extended. For medical or work related matters, the freezing of sessions fee may be waived. The freezing fee for PT packages is RM60 for up to 2 weeks.

  • Cancellation of booked sessions may be done according to the terms of your packages. If you cancel a session within the cancellation window, you will forfeit the session. For example, if your cancellation window is 4hrs and you cancel 3hrs before your session, or don’t turn up, you will forfeit the session.

  • Sessions start and finish at the agreed time. If you arrive late for a session, you will be entitled to the remaining time left of your session. For example, if your session is 60 minutes and you arrive 15 minutes late, then you will be entitled to 45 minutes of the remainder of your session. Should your Personal Trainer arrive late for the session, an additional complimentary credit will be conducted on top of the session held.

  • Packages may only be transferred to another person upon written approval from HIITREBEL Management.

  • All packages are non-refundable.

  • All approvals need to be done in writing, and not verbally.  


24hr GYM

  • ​All membership options renew automatically at the end of each cycle. Upon joining, you authorise HIITRebel to continue renewing your membership until you cancel.   

  • Cancellations may be done via WhatsApp, e-mail or DM to our Instagram platform. If not written request is made, the subscription will renew automatically.

  • All payments made are non-refundable.

All bookings may be done on our website under the section "CLASSES" or through the HIITREBEL APP which may be downloaded on the IOS and Android app stores. 

  • Bookings are subject to availability and are done on a first booked, first served basis. Once a class is fully booked, you will have the option to waitlist yourself for the class, and will be notified by email should someone cancel out from that class. Please be advised that we are unable to guarantee a spot in any and every class, as all classes have a maximum capacity for safety reasons, and once this capacity is reached, your only option will be to waitlist yourself. You may not transfer your spot to someone else as there is a priority of booking via the waitlist, so if you cannot make it, then you will need to pay a penalty if you have not cancelled as per the terms listed out in this T&C list. This is done to ensure the best possible experience for all, whilst complying with our internal SOPs for safety. 

  • Should you wish to cancel your booking, please ensure you do so at least 8 hours or more before your class starts. Failure to do so will result in you forfeiting your credit on a package, or being charged a penalty of RM30 if you are on a unlimited or FREE HIIT class ADD ON membership. 

  • Should the studio need to cancel any class for any reason whatsoever, your credit will be refunded immediately.

  • In the event that you arrive late for any class, you will be refused entry and forfeit your credit on a package or be charged a penalty for missing the class of RM30. In order to ensure the best possible experience, you are advised to arrive 20 minutes before the start of your session. Arriving just before the start of your class and expecting to get in will result in a disappointing experience so please ensure that you plan your visit accordingly. Please also note that late arrivals will not be allowed to attend the session, and also not be allowed to use the facility, including but not limited to the change rooms. 

  • If it is your first visit to the club, we strongly encourage you to anticipate arriving even earlier as you may have difficulty locating the studio on your first visit as you have never been. To assist you, we have created some short videos to guide you on the easiest way to get to our studio and these can be seen on our Social Media platforms, namely Facebook and Instagram pages. 

  • If you would like to freeze your package, you may do so by paying a freezing fee of RM30 every 2 weeks, or RM60 every 4 weeks. 

  • For any additional questions or enquiries, please reach out to our Customer Service Team at enquiries@hiitrebel.com 


PERSONAL TRAINING BOOKINGS, CANELLATIONS AND VALIDITY


  • ​All Personal Training Packages have a validity within which all sessions need to be used. Once the validity expires, the remaining sessions will be burnt. Meaning, unused sessions will be forfeited.  

  • Extensions to PT packages may be requested and upon management approval, session validities may be extended. For medical or work related matters, the freezing of sessions fee may be waived. The freezing fee for PT packages is RM60 for up to 2 weeks.

  • Cancellation of booked sessions may be done according to the terms of your packages. If you cancel a session within the cancellation window, you will forfeit the session. For example, if your cancellation window is 4hrs and you cancel 3hrs before your session, or don’t turn up, you will forfeit the session.

  • Sessions start and finish at the agreed time. If you arrive late for a session, you will be entitled to the remaining time left of your session. For example, if your session is 60 minutes and you arrive 15 minutes late, then you will be entitled to 45 minutes of the remainder of your session. Should your Personal Trainer arrive late for the session, an additional complimentary credit will be conducted on top of the session held.

  • Packages may only be transferred to another person upon written approval from HIITREBEL Management.

  • All packages are non-refundable.

  • All approvals need to be done in writing, and not verbally.  


24hr GYM

  • ​All membership options renew automatically at the end of each cycle. Upon joining, you authorise HIITRebel to continue renewing your membership until you cancel.   

  • Cancellations may be done via WhatsApp, e-mail or DM to our Instagram platform. If not written request is made, the subscription will renew automatically.

  • All payments made are non-refundable.

All bookings may be done on our website under the section "CLASSES" or through the HIITREBEL APP which may be downloaded on the IOS and Android app stores. 

  • Bookings are subject to availability and are done on a first booked, first served basis. Once a class is fully booked, you will have the option to waitlist yourself for the class, and will be notified by email should someone cancel out from that class. Please be advised that we are unable to guarantee a spot in any and every class, as all classes have a maximum capacity for safety reasons, and once this capacity is reached, your only option will be to waitlist yourself. You may not transfer your spot to someone else as there is a priority of booking via the waitlist, so if you cannot make it, then you will need to pay a penalty if you have not cancelled as per the terms listed out in this T&C list. This is done to ensure the best possible experience for all, whilst complying with our internal SOPs for safety. 

  • Should you wish to cancel your booking, please ensure you do so at least 8 hours or more before your class starts. Failure to do so will result in you forfeiting your credit on a package, or being charged a penalty of RM30 if you are on a unlimited or FREE HIIT class ADD ON membership. 

  • Should the studio need to cancel any class for any reason whatsoever, your credit will be refunded immediately.

  • In the event that you arrive late for any class, you will be refused entry and forfeit your credit on a package or be charged a penalty for missing the class of RM30. In order to ensure the best possible experience, you are advised to arrive 20 minutes before the start of your session. Arriving just before the start of your class and expecting to get in will result in a disappointing experience so please ensure that you plan your visit accordingly. Please also note that late arrivals will not be allowed to attend the session, and also not be allowed to use the facility, including but not limited to the change rooms. 

  • If it is your first visit to the club, we strongly encourage you to anticipate arriving even earlier as you may have difficulty locating the studio on your first visit as you have never been. To assist you, we have created some short videos to guide you on the easiest way to get to our studio and these can be seen on our Social Media platforms, namely Facebook and Instagram pages. 

  • If you would like to freeze your package, you may do so by paying a freezing fee of RM30 every 2 weeks, or RM60 every 4 weeks. 

  • For any additional questions or enquiries, please reach out to our Customer Service Team at enquiries@hiitrebel.com 


PERSONAL TRAINING BOOKINGS, CANELLATIONS AND VALIDITY


  • ​All Personal Training Packages have a validity within which all sessions need to be used. Once the validity expires, the remaining sessions will be burnt. Meaning, unused sessions will be forfeited.  

  • Extensions to PT packages may be requested and upon management approval, session validities may be extended. For medical or work related matters, the freezing of sessions fee may be waived. The freezing fee for PT packages is RM60 for up to 2 weeks.

  • Cancellation of booked sessions may be done according to the terms of your packages. If you cancel a session within the cancellation window, you will forfeit the session. For example, if your cancellation window is 4hrs and you cancel 3hrs before your session, or don’t turn up, you will forfeit the session.

  • Sessions start and finish at the agreed time. If you arrive late for a session, you will be entitled to the remaining time left of your session. For example, if your session is 60 minutes and you arrive 15 minutes late, then you will be entitled to 45 minutes of the remainder of your session. Should your Personal Trainer arrive late for the session, an additional complimentary credit will be conducted on top of the session held.

  • Packages may only be transferred to another person upon written approval from HIITREBEL Management.

  • All packages are non-refundable.

  • All approvals need to be done in writing, and not verbally.  

24hr GYM

  • ​All membership options renew automatically at the end of each cycle. Upon joining, you authorise HIITRebel to continue renewing your membership until you cancel.   

  • Cancellations may be done via WhatsApp, e-mail or DM to our Instagram platform. If not written request is made, the subscription will renew automatically.

  • All payments made are non-refundable.